Cohere SLAAI vendor · Uptime guarantee, credits and support

No public SLA anywhere fetched (terms-of-use, saas-agreement, pricing, security). Support is email + docs, with no published response times. Status page components (status.cohere.com/api/v2/components.json): embeddings, command-r-08-2024, c4ai-aya-vision-32b, embed-v4.0, rerank-v4.0-pro, command-a-vision-07-2025, Docs, All Endpoints, All Models, command-a-plus-05-2026, command-a-translate-08-2025, command-a-03-2025, command-r-plus-08-2024, command-r7b-12-2024, embed-english-v3.0, embed-english-light-v3.0, embed-multilingual-v3.0, embed-multilingual-light-v3.0, rerank-v3.5, rerank-multilingual-v3.0, c4ai-aya-expanse-32b, tiny-aya-base, tiny-aya-global, tiny-aya-earth, tiny-aya-fire, tiny-aya-water, rerank-english-v3.0, command-a-reasoning-08-2025, rerank-v4.0-fast, Infrastructure, Playground, Website.

Cohere Inc. is a Canadian multinational technology company focused on artificial intelligence. Cohere specializes in large language models and AI products for regulated industries, particularly the finance, healthcare, manufacturing, and energy fields, as well as the public sector. Source