Cohere private deployments / Model Vault / North SLACohere · AI models · Cohere · AI models
AI modelsChecked 19h ago
Promise vs reality
No public SLA, so there is no promise to test. How this is measured
All incidents, weighted: 99.986% · Downtime- Promised
- None
- Observed, 365d
- n/a
- Major incident time
- n/a
- Credit on first breach
- n/a
Commitments and credits
Pricing page: 'Get in touch for custom enterprise pricing' for North, Compass and private deployments; no uptime or support-time numbers are published.
Terms
- Measured
- Contract-only.
Not covered
- No public SLA
- Custom enterprise pricing and terms
- Private deployments run on customer infrastructure
Evidence: incidents, last 365 days
No incidents on file for this service.
Other ai models SLAs
ServiceDowntime vs allowed
Amazon BedrockAWS99.9% / 99.178%
Vertex AI (Gemini API on Vertex)Google Cloud99.9% / 100%
Azure OpenAI in Foundry ModelsMicrosoft Azure99.9% / n/a
Claude API Priority TierAnthropic99.5% / 98.8%
Claude API (Standard tier)Anthropicnone / 98.76%
Claude Enterprise (claude.ai)Anthropicnone / 98.62%
Cohere API (SaaS: Command, Embed, Rerank)Coherenone / 100%
Cohere private deployments / Model Vault / NorthCoherenone / n/aNo public SLA
Hugging Face Inference EndpointsHugging Facenone / n/aNo public SLA
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.