Databricks Data + AI Platform SLADatabricks · Data platforms · Databricks · Data platforms
Data platformsChecked 15h ago
Promise vs reality
No public SLA, so there is no promise to test. How this is measured
All incidents, weighted: 100% · Downtime- Promised
- None
- Observed, 365d
- n/a
- Major incident time
- n/a
- Credit on first breach
- n/a
Commitments and credits
Databricks' 'Service Level Agreements' index (databricks.com/legal/sla) lists only the Lakebase SLA. No general 'Databricks Platform SLA' is published, and URLs such as /legal/platform-sla return 404. The Master Cloud Services Agreement (databricks.com/legal/mcsa) contains no uptime percentage. Any platform uptime commitment is therefore contract-only. Per-cloud differences could not be checked on Databricks' own pages (Azure Databricks is sold by Microsoft under Microsoft's SLA terms, which were not fetched here).
Terms
- Measured
- No public platform-wide uptime commitment
Evidence: incidents, last 365 days
The Databricks status page has no public incident history feed.
SLA changes
- Feb5Databricks Data + AI PlatformSupport offerings table updated: the Enhanced tier was dropped from the current table (Business / Production / Mission Critical remain); Enhanced details retained on a separate page for existing commit customers. Page: 'Last update to offerings table February 5, 2026, for earlier version with details on Enhanced Support for existing commit customers'.Source
Other data platforms SLAs
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.