Okta Workforce Identity Cloud SLAOkta · Identity · Okta · Identity
IdentityChecked 18h ago
Promise vs reality
No public SLA, so there is no promise to test. How this is measured
All incidents, weighted: 100% · Downtime- Promised
- None
- Observed, 365d
- n/a
- Major incident time
- n/a
- Credit on first breach
- n/a
Commitments and credits
The public MSA only says 'Okta shall use commercially reasonable efforts to make the Service available to Customer 24 x 7 during the Term'. The trust page shows '12-Month Availability: 99.99%', but that is a historical average, not a commitment. No public credit schedule; any uptime SLA is in negotiated order forms.
Terms
- Measured
- No numeric uptime commitment in public terms
Not covered
- Unavailability caused by Non-Okta Products
- Force Majeure Events
Evidence: incidents, last 365 days
No public status history.
Other identity SLAs
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.