Stripe API and payments services SLAStripe · Platforms · Stripe · Platforms
PlatformsChecked 18h ago
Promise vs reality
No public SLA, so there is no promise to test. How this is measured
All incidents, weighted: 100% · Downtime- Promised
- None
- Observed, 365d
- n/a
- Major incident time
- n/a
- Credit on first breach
- n/a
Commitments and credits
No public uptime SLA was found. stripe.com/legal has no SLA document, and the Stripe Services Agreement General Terms have no uptime percentage or service credits ('Stripe is not obligated to provide support to Customers'). The support-plans page cites '99.999%+ historical uptime', which is a historical figure, not a commitment. Any uptime SLA would be in negotiated enterprise contracts.
Terms
- Measured
- No public uptime commitment
Evidence: incidents, last 365 days
No public status history.
Other platforms SLAs
ServiceDowntime vs allowed
Twilio Flex (Critical Scenarios)Twilio99.99% / 100%
Vercel platform (content serving)Vercel99.99% / 100%
Loom (Cloud)Atlassian99.95% / n/a
App PlatformDigitalOcean99.95% / 100%
Hugging Face Hub (Team / Enterprise)Hugging Facenone / n/aNo public SLA
Stripe API and payments servicesStripenone / n/aNo public SLA
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.