Lakebase Postgres SLADatabricks · Databases · Databricks · Databases

• High Availability endpointLakebase endpoints with high availability (secondary compute instances' connection strings excluded)99.99%

  Monthly uptime below, credit of the bill

  1. Below 99.99%5%
  2. Below 99.9%10%
  3. Below 99%25%
  4. Below 95%50%
• Single Compute endpointLakebase endpoints on a single compute instance99.9%

  Monthly uptime below, credit of the bill

  1. Below 99.9%10%
  2. Below 99%25%
  3. Below 95%50%

Measured

Monthly Uptime Percentage per Lakebase Endpoint; a minute is unavailable if all continuous connection attempts via the Covered Connection String fail

Credit cap

50% of the endpoint's monthly compute Fees (highest band)

Claim window

By the end of the calendar month following the month in which the SLA Event occurred

How to claim

Notify Databricks in writing at help@databricks.com with Verification Information (workspace ID, endpoint ID, request logs)

The page prints no version date. The Single Compute column reads 'N/A' for the 99.9-99.99% band, so the committed level for single compute is 99.9% (inferred from the first credit band). Credits are a % of the endpoint's compute Fees, applied to future Platform Services usage and not counting toward usage commitments.