Cloudflare R2 SLACloudflare · Storage · Cloudflare · Storage
Promise vs reality
Downtime used against the allowance
0 min of major incidents23 min allowed in 16 days
0 major and 2 minor incidents. 10 h degraded (not counted). History covers 16 of 365 days.
Major incident minutes per month
Allowed per month: 44 min
- Promised
- 99.9%
- Observed, 365d
- 100%
- Major incident time
- 0 min
- Credit on first breach
- 10%
Commitments and credits
- EnterpriseEnterprise customers' use of R299.9%
Monthly uptime below, credit of the bill
- Below 99.9%10%
- Below 99%25%
- Below 95%50%
Terms
- Measured
- 100% minus average Error Rate Percentage (5xx per 5-minute interval) over 30 days
- Credit cap
- Enterprise SLA cap applies
- Claim window
- Same as Enterprise SLA
- How to claim
- Per Enterprise SLA claim procedure
Not covered
- Throttled or rate-limited requests
- Enterprise SLA exclusions (customer causes, third-party access, beta)
2.1. Cloudflare will provide a Monthly Uptime Percentage of 99.9% for Customer's use of R2
Credit is a percentage of R2 fees paid in the 30 days preceding a valid Claim.
Evidence: incidents, last 365 days
Other storage SLAs
ServiceDowntime vs allowed
Volumes Block StorageDigitalOcean99.99% / 100%
Azure Blob Storage (Storage Accounts)Microsoft Azure99.99% / n/a
Cloud StorageGoogle Cloud99.95% / 99.927%
Amazon S3 (Standard)AWS99.9% / 99.178%
Cloudflare R2Cloudflare99.9% / 100%
OCI Object StorageOracle Cloud Infrastructure99.9% / n/a
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.