Volumes Block Storage SLADigitalOcean · Storage · DigitalOcean · Storage
Promise vs reality
Downtime used against the allowance
0 min of major incidents53 min allowed in 365 days
0 major and 0 minor incidents. 0 min degraded (not counted).
Major incident minutes per month
Allowed per month: 4.4 min
- Promised
- 99.99%
- Observed, 365d
- 100%
- Major incident time
- 0 min
- Credit on first breach
- 100%
Commitments and credits
- All volumesVolumes Block Storage99.99%
Monthly uptime below, credit of the bill
- Below 99.99%100%
Terms
- Measured
- 100% minus share of 5-minute intervals unavailable
- Claim window
- Within three (3) months of the end of the billing cycle
- How to claim
- Contact Support
Not covered
- Scheduled maintenance or customer-initiated downtime
- Factors beyond DigitalOcean's reasonable control (force majeure, third-party outages)
- Account restrictions, misuse, or violation of the Customer Agreement
- Customer application code or configuration errors
The DigitalOcean Volumes Block Storage service provides 99.99% uptime SLA per month.
Credit is '100% of lost time at the hourly rate incurred', not 100% of the monthly bill.
Evidence: incidents, last 365 days
No incidents on file for this service.
Other storage SLAs
ServiceDowntime vs allowed
Volumes Block StorageDigitalOcean99.99% / 100%
Azure Blob Storage (Storage Accounts)Microsoft Azure99.99% / n/a
Cloud StorageGoogle Cloud99.95% / 99.927%
Amazon S3 (Standard)AWS99.9% / 99.178%
Cloudflare R2Cloudflare99.9% / 100%
OCI Object StorageOracle Cloud Infrastructure99.9% / n/a
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.