Spaces Object Storage SLADigitalOcean · Storage · DigitalOcean · Storage
Promise vs reality
Downtime used against the allowance
0 min of major incidents8.8 h allowed in 365 days
0 major and 0 minor incidents. 0 min degraded (not counted).
Major incident minutes per month
Allowed per month: 44 min
- Promised
- 99.9%
- Observed, 365d
- 100%
- Major incident time
- 0 min
- Credit on first breach
- 10%
Commitments and credits
- All accountsEach Spaces Bucket99.9%
Monthly uptime below, credit of the bill
- Below 99.9%10%
- Below 99%25%
- Below 95%100%
Terms
- Measured
- 100% minus the share of 5-minute intervals in the billing cycle in which a Bucket has no external accessibility
- Claim window
- Notify in writing within 24 hours from the start of Downtime; request within 30 days of the end of the billing cycle
- How to claim
- Contact Support with logs, timestamps and Bucket info
Not covered
- Maintenance and user-initiated downtime
- Factors outside DigitalOcean's reasonable control
- Data loss
- System quotas or limits
- Experimental / non-GA features
- Account restrictions or TOS violations
During each billing cycle the Spaces service will have a 99.9% Uptime (as defined below) per month.
Credits usable within 90 days; only issued if over $1. Spaces Cold Storage has a separate SLA (not captured).
Evidence: incidents, last 365 days
No incidents on file for this service.
Other storage SLAs
ServiceDowntime vs allowed
Volumes Block StorageDigitalOcean99.99% / 100%
Azure Blob Storage (Storage Accounts)Microsoft Azure99.99% / n/a
Cloud StorageGoogle Cloud99.95% / 99.927%
Amazon S3 (Standard)AWS99.9% / 99.178%
Cloudflare R2Cloudflare99.9% / 100%
OCI Object StorageOracle Cloud Infrastructure99.9% / n/a
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.