Updated 17h ago

Updated 17h ago

MongoDB vs Supabase SLA

Promised uptime per service, credits, support and what the status pages showed, side by side.

Pick up to four

MongoDB99.995%Highest SLA1/1 services · support 15 min

Supabase99.9%Highest SLA1/1 services · support 1 h

Promise vs reality

ServiceDowntime vs allowed

Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)Supabase99.9% / 99.378%2.3 d downof 8.8 h allowed
MongoDB Atlas (database clusters)MongoDB99.995% / 99.989%60 min downof 26 min allowed

Promised in the SLAObserved on the vendor's status pagePartial historyShortfall

Best SLA by category

Category	MongoDB	Supabase
Databases	99.995%MongoDB Atlas (database clusters)	99.9%Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)

Support: fastest first response

MongoDB

Basic (free)Freen/a
Developer8 h
Pro2 h
Enterprise30 min
Platinum15 min

Supabase

Team1 d
Enterprise Standard1 h
Priority Plus1 h

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