Updated 15h ago
Microsoft Azure vs Google Cloud SLA
Promised uptime per service, credits, support and what the status pages showed, side by side.
Pick up to four
Microsoft Azure99.995%Highest SLA5/5 services · support 15 min
Google Cloud99.99%Highest SLA5/5 services · support 15 minPromise vs reality
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Best SLA by category
| Category | Microsoft Azure | Google Cloud |
|---|---|---|
| Data platforms | Not on file | 99.99%BigQuery |
| Databases | 99.995%Azure SQL Database | 99.99%Cloud SQL |
| Storage | 99.99%Azure Blob Storage (Storage Accounts) | 99.95%Cloud Storage |
| Compute | 99.99%Azure Virtual Machines | 99.99%Compute Engine |
| AI models | 99.9%Azure OpenAI in Foundry Models | 99.9%Vertex AI (Gemini API on Vertex) |
Support: fastest first response
- BasicIncluded for all Azure customersn/a
- Developer$29 per monthn/a
- Standard$100 per month1 h
- Professional Direct$1,000 per month1 h
- Unified Enterprise15 min
- StandardGreater of $29.00 minimum or 3% of monthly Cloud charges4 h
- EnhancedGreater of $100.00 minimum or 10% of first $10K, 7% $10K-$80K, 5% $80K-$250K, 3% over $250K1 h
- PremiumGreater of $15,000.00 minimum or 10% of first $150K, 7% $150K-$500K, 5% $500K-$1M, 3% over $1M15 min
Popular comparisons
Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.