Updated 18h ago
Vercel vs Cloudflare SLA
Promised uptime per service, credits, support and what the status pages showed, side by side.
Pick up to four
Vercel99.99%Highest SLA1/1 services · support 2 h
Cloudflare100%Highest SLA5/5 services · support 30 minPromise vs reality
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Best SLA by category
| Category | Vercel | Cloudflare |
|---|---|---|
| Edge and CDN | Not on file | 100%Cloudflare Business plan (CDN / application services) |
| Messaging | Not on file | 99.9%Cloudflare Queues |
| Storage | Not on file | 99.9%Cloudflare R2 |
| Compute | Not on file | 99.99%Cloudflare Workers |
| Platforms | 99.99%Vercel platform (content serving) | Not on file |
Support: fastest first response
- Enterprise - Premium support2 h
- Enterprise - Standard support4 h
- Pron/a
- HobbyFreen/a
- Enterprise Premium success1 h
- Enterprise Standard success2 h
- Enterprise with Technical Account Management (TAM) Service30 min
- Business / Pro (self-serve)n/a
- Free / Pay-as-you-goFreen/a
Popular comparisons
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