Updated 17h ago
Cloudflare vs Fastly SLA
Promised uptime per service, credits, support and what the status pages showed, side by side.
Pick up to four
Cloudflare100%Highest SLA5/5 services · support 30 min
Fastly100%Highest SLA2/2 services · support 15 minPromise vs reality
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Best SLA by category
| Category | Cloudflare | Fastly |
|---|---|---|
| Edge and CDN | 100%Cloudflare Business plan (CDN / application services) | 100%Fastly Network Services (CDN / edge delivery) |
| Messaging | 99.9%Cloudflare Queues | Not on file |
| Storage | 99.9%Cloudflare R2 | Not on file |
| Compute | 99.99%Cloudflare Workers | Not on file |
Support: fastest first response
- Enterprise Premium success1 h
- Enterprise Standard success2 h
- Enterprise with Technical Account Management (TAM) Service30 min
- Business / Pro (self-serve)n/a
- Free / Pay-as-you-goFreen/a
- Enterprise Support15 min
- Gold Support2 h
- Standard SupportIncludedn/a
Popular comparisons
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